| 1. Before Any Action |
Equality & Non-Discrimination |
Treat every child fairly and without bias — regardless of gender, religion, ethnicity, disability, nationality, migration status or background. |
| 2. First Contact / First Decision |
Best Interests First |
Every decision must prioritise the child’s safety, dignity and long-term well-being. Choose the least harmful lawful option. |
| 3. First Words, First Interaction |
Respect & Dignity |
Speak calmly and courteously. Avoid intimidation, judgment or humiliation — even if the child is angry, silent or confused. |
| 4. Immediate Safety Check |
Protection from Harm |
Ensure the child is safe from threats, retaliation, force, exposure or unnecessary detention — starting from the very first moment. |
| 5. Conversation & Information Gathering |
Child-Appropriate Communication |
Use simple, age-appropriate language. Allow time. Avoid repeated questioning or pressure. |
| 6. Case Handling & Documentation |
Safety, Privacy & Confidentiality |
Protect identity and personal details. Share information only when lawful and necessary for justice or protection. |
| 7. Care & Support Context |
Family & Community Sensitivity |
Where safe and lawful, support the child to remain with family or community care. If family is the risk, safety comes first. |
| 8. When the Child is Alleged Offender |
Special Protection for Children in Conflict with the Law |
Treat the child humanely. Use detention only as a last resort and for the shortest lawful time. Consider diversion where applicable. |
| 9. Beyond the Police Station |
Work Together- Not Alone |
Refer and coordinate with child protection, probation, social welfare, courts and health services. Police are not expected to do everything alone. |
| 10. Throughout All Actions |
Professional Accountability |
Child-sensitive behaviour is a core police duty. Officers are responsible for lawful, ethical and professional conduct at all times. |