How To Conduct 4.6

4.6 Session Guidance: Handling Information and Protecting Confidentiality

Methodology and Learning Process

This session should be delivered through brief explanation and clear do’s and don’ts. The aim is to ensure that police officers protect children’s identity and personal information in all child-related cases.

Step 1: Framing the Session – Why Confidentiality Matters

Trainer Action

State clearly:

“Mishandling a child’s information can expose the child to stigma, retaliation or further harm.”

Then add:

“Protecting confidentiality is both a legal and professional duty.”

Step 2: What Information Must Be Protected

Trainer Explanation

Explain briefly that confidentiality applies to:

• the child’s name and identity;
• address, school and family details;
• photographs or video recordings;
• medical and medico-legal information;
• case files and statements.

State clearly:

“Children’s identities must never be made public.”

Step 3: Core Standards for Police

Trainer Action (Flip Chart or Projector)

Present the heading:

“Core Standards for Protecting Confidentiality”

Explain simply:

• store child-related records securely;
• share information only with authorised persons;
• share only what is necessary for protection or justice;
• refuse media requests involving children;
• avoid discussing cases in public or informal settings.

Step 4: Community and Media Interaction

Trainer Explanation

Explain briefly:

• Police may speak with community members only when necessary.
• Only minimum information should be shared.
• Media enquiries must be referred to authorised channels.

State clearly:

“There are no exceptions for media disclosure involving children.”